A family member who had an account(s) with BMO InvestorLine recently passed away. What do I need to do?

We understand and sympathize that is a difficult time for you and your family. It is important to be aware that only an executor can provide beneficiaries with information about the estate, notwithstanding their relationship to the deceased.

If you have not been appointed an executor(s) of the estate, it is best to contact the executor(s)/executrix(ices) and have him or her contact a BMO InvestorLine representative at 1 888 776-6886.

I am the executor/executrix of an estate that includes a BMO InvestorLine account(s).

Whom should I notify?

Please contact a BMO InvestorLine representative at 1 888 776-6886.

Note that full details of the account(s) held cannot be provided until we have received all the relevant estate documentation.

What information will I need to provide?

When you first speak to a BMO InvestorLine representative, you will be asked for the following information:

• Your name as the executor/executrix
• Your address and phone number
• The date of death of the deceased
• The number of accounts held by the deceased
• Whether the account(s) is registered or non-registered
• The asset value of each account
• Whether the deceased had a will
• Whether there is a designated beneficiary(ies) on the account(s). A beneficiary is only applicable to registered accounts for residents outside Quebec.

What will happen to the account(s) once I have notified BMO InvestorLine?

• All accounts will be frozen, as no one is authorized to transact on them.
• All open orders will be cancelled.
• Any power of attorney, general power of attorney or trading authority will cease to be valid.

What are the steps after I notify BMO InvestorLine?

Additional instructions and a checklist of required documentation will be mailed to you within 72 hours.

If you have any questions and/or concerns after receiving the checklist, please contact a BMO InvestorLine representative.

What documents will I be required to provide?

The documentation can vary, depending on the type of account(s), the asset value, whether there is a will or a designated beneficiary(ies) on the account(s), as well as specific provincial requirements. We ask that you wait to receive your checklist, and then if you have any questions please contact BMO InvestorLine.

For additional information, please see the Estate Terms and Definitions.