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BMO InvestorLine Internet and Automated Telephone Trading
Questions or Concerns
Website user agreement
BMO InvestorLine Inc.
BMO InvestorLine Inc. ("BMO IL") is an indirect subsidiary of Bank of Montreal. BMO IL is a member of the Investment Industry Regulation Organization of Canada and the Canadian Investor Protection Fund.
The information on this web site is for informational purposes only and is not intended to constitute financial, accounting, legal or tax advice and should not be relied upon in that regard. BMO IL self-directed services and use of this web site does not provide advice, recommendations or provide determinations of suitability in respect of proposed purchases or sales of any securities in your BMO IL self-directed account(s).
No solicitation and jurisdiction
The products and services of BMO IL and its affiliates are only offered in jurisdictions where they may be lawfully offered for sale and are subject to the terms of applicable agreements. Any products or service mentioned on this web site is available only in accordance with local law and only where it may be lawfully offered for sale.
The information on this web site does not constitute an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot be legally made, or to any person to whom it is unlawful to make a solicitation.
Hyperlinks are not endorsements
Links to other websites or references to products, services or publications other than those of BMO IL on this web site do not imply the endorsement or approval of such web sites, products, services or publications by BMO IL. Linking to any other web site is at your sole risk.
Third Party Content
The financial market data, including quotes, charts, news and research (collectively "Information") are provided by various information suppliers ("Information Providers") that are independent of BMO IL.
The Information may include the views, opinions, and recommendations of individuals or organizations that may be of interest to investors generally, but BMO IL and its Information Providers do not endorse such views or opinions.
The Information does not represent BMO InvestorLine's views, and is not intended to provide investment, tax, accounting or legal advice nor does it constitute a solicitation of any offer to buy or sell any securities. All quote information is delayed by 20 minutes unless otherwise specified. We cannot guarantee the accuracy of the information provided. BMO InvestorLine and its Information Providers shall not be liable for any errors or delays in content, or for any actions taken in reliance thereon."
The Information is the intellectual property of the contributing Information Provider, the use of which is subject to applicable laws and/or restrictions related to copyright, trademark, re-publication, and redistribution.
Additional Notes on Information Providers:
Reuters News Content and alerts are the intellectual property of Reuters Limited. Any copying, re-publication or re-distribution of Reuters Content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of Reuters.
Reuters shall not be liable for any errors or delays in content, or for any actions taken in reliance thereon.
Reuters, Reuters Dotted Logo and the Sphere Logo are trademarks of the Reuters Group of companies around the world. For additional information please visit Reuters public web site - www.reuters.com
Standard & Poor's:
Standard & Poor's, a division of The McGraw-Hill Companies, is the world's foremost provider of financial market intelligence, including independent credit ratings, indices, risk evaluation, investment research and data. The equity research reports and recommendations provided by Standard & Poor's Equity Research Services are performed separately from any other analytic activity of Standard & Poor's. Standard & Poor's does not trade on its own account. The analytical and ethical conduct of Standard & Poor's equity analysts is governed by the firm's Research Objectivity Policy, a copy of which may also be found at www.standardandpoors.com.
Information provided by GlobeInvestor is the intellectual property of Bell Globemedia Publishing Inc. and/or its licensors. Any copying, republication or redistribution of such content, including by caching, framing or similar means is expressly prohibited without the prior written consent of Bell Globemedia Publishing Inc.
Bell Globemedia Publishing Inc. and its affiliates and their respective employees and licensors assume no liability for inaccurate, delayed or incomplete information, nor for any actions taken in reliance thereon. The information has been provided by multiple data suppliers without verification by Bell Globemedia Publishing Inc. Past performance is not necessarily indicative of future performance. Prior to making any investment decision, consult directly with the relevant individual or firm and with a qualified investment advisor.
Dow Jones Indexes:
Ford Equity Research:
Ford Equity Research, a subsidiary of Mergent Inc., is an independent research company and is not affiliated with any investment bank or brokerage firm. Ford Equity Research, its clients and/or its employees may at times own positions in the companies described in Ford Equity Research reports. Ford Equity Research has an affiliated investment advisor relationship with Tesserae Capital Advisors, LLC. Tesserae implements investment strategies based on Ford research and is restricted from trading on new buy and sell recommendations until 24 hours after Ford's recommendations are disseminated to all clients.
The reports and the ratings contained herein were prepared by Ford Equity Research solely for the use of its clients and authorized subscribers. Reproduction or distribution of such reports or ratings in any form is prohibited without the express prior written permission of Ford Equity Research. The reports and ratings are based on publicly available information believed to be reliable. Ford Equity Research endeavors to present the timeliest and most accurate data possible, but accuracy in not guaranteed. Additional information, such as corporate actions, industry and economic factors, and other events and circumstances that may affect a Ford Equity Research rating may not be reflected in the in the data presented. This report is for information purposes only and should not be construed as an offer to buy or sell any security. Recommendations made in this report may not be suitable for all investors. Recommendations do not take into account the individual user's investment risk or return objectives or constraints. Ford is not responsible for the results of actions taken based on the information presented. Opinions expressed herein are subject to change without notice. The research process used is derived solely from a quantitative approach that uses historical data to produce a stock ranking system. Each covered stock is assigned one of five ratings based on relative scores, Strong Buy, Buy, Hold, Sell, and Strong Sell. While stocks rated Strong Buy are expected to be the best performers and those rated Strong Sell are expected to be the worst performers, there is no guarantee that such will be the case on an individual stock basis or on average. Past results are no guarantee of future results.
There is no relationship between Lipper, a Thomson Reuters Company ("Lipper") and the Bank of Montreal ("BMO") other than a license by Lipper to BMO and it subsidiaries of certain Lipper Marks, trademarks and trade names, and other services and information, for use by BMO and its subsidiaries. Such trademarks, trade names and information have been created and developed by Lipper without regard to BMO, its subsidiaries, its business, this product and/or any prospective investor.
LIPPER DOES NOT GUARANTEE THE ACCURACY AND/OR THE COMPLETENESS OF ANY INFORMATION SUPPLIED BY IT OR ANY DATA INCLUDED THEREIN. LIPPER MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO RESULTS TO BE OBTAINED BY BMO, ITS SHAREHOLDERS OR AFFILIATES, OR ANY OTHER PERSON OR ENTITY FROM THE USE OF THE INFORMATION SUPPLIED BY LIPPER OR ANY DATA INCLUDED THEREIN. LIPPER MAKES NO EXPRESS OR IMPLIED WARRANTIES, AND EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR USE WITH RESPECT TO THE INFORMATION SUPPLIED BY LIPPER OR ANY DATA INCLUDED THEREIN. WITHOUT LIMITING ANY OF THE FOREGOING, IN NO EVENT SHALL LIPPER HAVE ANY LIABILITY FOR ANY SPECIAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), EVEN IF NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.
Portions of the exchange traded funds (ETF) performance information contained in this display was supplied by Lipper, A Thomson Reuters Company, subject to the following: Copyright 2009 © Thomson Reuters. All rights reserved. Any copying, republication or redistribution of Lipper content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of Lipper. Lipper shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.
The Lipper Leader Rating for Consistent Return identifies a fund that has provided relatively superior consistency and risk-adjusted returns when compared to a group of similar funds. Investors are cautioned that some peer groups are inherently more volatile than others, and even Lipper Leaders for Consistent Return in the most volatile groups may not be well suited to short-term goals or less risk-tolerant investors.
Morningstar Equity Research reports, Morningstar Credit Research reports, Morningstar Canada Core Pick List and Morningstar Canada Income Pick List are © Morningstar. All Rights Reserved. Unless otherwise provided in a separate agreement, you may use these reports only in the country in which its original distributor is based, and you may not reproduce, retransmit, disseminate, sell, publish, or broadcast the reports, nor shall the information in the reports be used in connection with creating, promoting, trading, marketing investment products without the express written consent of Morningstar, Inc.
You are entitled to use the reports for your private, non-commercial use only. Data in the reports is as originally reported. The information contained therein is not represented or warranted to be accurate, correct, complete, or timely. Reports are for information purposes only, and should not be considered a solicitation to buy or sell any security.
Recommendations made in these reports may not be suitable for all investors. Recommendations do not take into account the individual user's investment risk or return objectives or constraints. Morningstar is not responsible for the results of actions taken based on the information presented. Opinions expressed herein are subject to change without notice.
BMO IL requires that clients use at least 128 bit encryption (and up to 256-bit encryption) when conducting financial transactions over the Internet. We also recommend the use of up to 256-bit encryption for all non-financial transactions over the Internet. If you are a BMO IL client and wish to access your account through our web site, ensure that you have a browser up to 256-bit encryption. If your browser doesn’t operate at this level of encryption, you will likely see an “Insufficient Encryption” message when you try to sign into your account.
Absent the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging. BMO IL cannot ensure the privacy and authenticity of any information you send to us or that we send to you over the Internet. BMO IL will not be responsible for any damages you may incur if you communicate confidential information to us over the Internet or if we communicate such information to you at your request.
From time to time, interruptions, errors or other deficiencies in service on this web site may occur due to a variety of factors, some of which are outside the control of BMO IL and its affiliates, including without limitation, interruptions in the accessibility of the Internet, a system outage in facilities of a third party service provider, and market conditions that may result heavy demand or high volumes of trading activity. You may experience difficulties in accessing your account and in placing and cancelling orders due to the delays and errors in service or system outages.
Neither BMO IL nor its affiliates is liable to you or anyone else, for any damages whatsoever and howsoever caused (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with use of the software, systems, services or facilities used or made available on the web site, or your ability to access or use the web site, including but not limited to loss or damage resulting from failure of electronic or mechanical equipment or communications lines, the Internet, telephone, power failure, or third party system failure.
While every effort is made to ensure that any software provided on this web site is suitable for use on a wide variety of computer systems, you should take reasonable and appropriate precautions to scan for computer viruses, and other items of a destructive nature and ensure compatibility of the software with your specific computer systems. You should also ensure that you have a complete and current backup of the information contained on your computer system prior to installing such software.
Trademarks Belonging to BMO IL, BMO Bank of Montreal or Other Entities.
Certain names, graphics, logos, icons, designs, words, titles or phrases at this web site may constitute trade names, trademarks or service marks of BMO IL, BMO Bank of Montreal or other entities. Trademarks may be registered in Canada and in other countries as applicable. The display of trademarks on pages at this web site does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission or other copying or modification of trademarks and/or the contents herein may be a violation of federal or common law, trademark and/or copyright laws and could subject the copier to legal action.
BMO Wealth Management is the brand name for a business group consisting of Bank of Montreal and certain of its affiliates, including BMO InvestorLine Inc., in providing wealth management products and services.
®-BMO (M-bar roundel symbol) and InvestorLine are registered trademarks of Bank of Montreal.
All other product and service marks mentioned on our web site are the trade-marks of their respective owners. All BMO IL trademarks used on this web site are used under license.
Copyright BMO InvestorLine 2012
BMO IL either owns the intellectual property rights in the underlying HTML, text, images, audio clips, video clips, software and other content that is made available to you on our web site, or has obtained the permission of the owner of the intellectual property in such content to use the content on our web site. You acknowledge that all information made available to you on our web site is proprietary to BMO IL or to the appropriate information supplier and is protected by copyright law and other applicable intellectual property laws.
BMO IL grants to you its limited permission to display on your computer, print, download and use the underlying HTML, text, images, audio clips, video clips, software and other content that is made available to you on our web site, for non-commercial, personal, or educational purposes only, provided that:
- you do not modify any such content, and
- you include with and display on each copy of such content the associated copyright notice and this intellectual property notice.
No other use is permitted. Without limiting the generality of the foregoing, you may not:
- make any commercial use of such content;
- use or permit anyone else to use such content for any unlawful or unauthorized purpose;
- include such content in or with any product that you create or distribute; or
- copy such content onto your or any other persons web page.
- authorize or permit such content be reused or retransmitted without prior written approval of the source of such information or software.
Notwithstanding the above, nothing contained in this Section shall be construed as conferring any right or licence under any copyright of BMO IL or any other person who owns the copyright in content provided on our web site.
Copyright © 2012 BMO InvestorLine Inc. All rights reserved
Mutual Fund information
Important information about the mutual funds referenced on this web site is contained in their simplified prospectuses, copies of which may be obtained directly from the applicable fund company and which you should read carefully prior to investing. Mutual funds securities are not guaranteed nor covered by any government deposit insurer. Unit values and investment returns will fluctuate. For the money market funds, yields will fluctuate and there is no assurance that the funds can maintain a fixed net asset value. Performance data represents past performance and is not necessarily indicative of future performance.
All information you submit to BMO IL through this web site may be used by BMO IL in accordance with the terms of our privacy code. To view the privacy code please click on the privacy link located in the footer of the BMO IL website.
BMO InvestorLine Internet and Automated Telephone Trading Agreement
(for clients only)
IN CONSIDERATION of BMO InvestorLine Inc. providing the Investor
with BMO InvestorLine Internet Trading/Automated Telephone Trading
Services, the Customer and BMO InvestorLine Inc., on its own behalf,
and as trustee for its directors, officers, employees and agents
agree as follows:
- Definition of terms - In this Agreement:
- "Access Device" means any device, such as a telephone, cellular
phone, portable phone, personal computer, intelligent terminal
or similar device, that the Customer uses to access the Services.
- "Account" means the Customer's BMO InvestorLine account
with BMO InvestorLine Inc. that operates under the terms and
conditions of the existing BMO InvestorLine Account Application
signed by the Customer.
- "Password" means the personal password selected by the Customer
for access to the Services using the Access Device.
- "Information" has the meaning set out is section 6 below.
- "Security" means stocks, options or other securities or
- "Services" means the BMO InvestorLine Internet Trading and
Automated Telephone Trading services and the information,
documents, software and content thereof.
- "Trade Request" means any buy, sell or short sell trade
request that is created and transmitted for Securities to
the BMO InvestorLine Inc. trading desk using the Services.
- Use of Password
- The Customer agrees not to disclose the Password to any
person and keep it separate from instructions about the Services.
The Customer agrees to be responsible for all costs and charges,
including fees and trade settlement costs, incurred through
use of the Password. If the Customer becomes aware of any
unauthorized use of the Password or if the Password is lost
or stolen, the Customer will notify BMO InvestorLine Inc.
immediately by telephoning 1-888-776-6886
during our business hours from 8:00 a.m. - 8:00 p.m. ET,
Monday to Friday. The Customer shall avoid selecting an
obvious Password, such as a street
date of birth or telephone number. The Customer shall change
the Password on a regular basis to reduce the potential for
- Once the Customer has entered the Password into the Access
Device, the Customer agrees not to leave the Access Device
unattended until all Trade Requests are completed and the
Customer has terminated the Service connection through the
- Trade Request Processing
The Customer hereby authorizes BMO InvestorLine Inc. to accept,
transact and execute any Trade Request for the Account and agrees
to be solely responsible for the accuracy of any instruction
communicated to BMO InvestorLine Inc. using the Services. The
Customer agrees that all Trade Requests will only be processed,
if in BMO InvestorLine Inc.'s sole discretion, the Customer's
Account is in good order, the Customer has sufficient funds
or buying power to complete the Trade Request. In certain circumstances,
BMO InvestorLine Inc. may request additional confirmation of
a Trade Request before execution of the Trade Request. The Customer
agrees to provide to BMO InvestorLine Inc. a current telephone
number at which the Customer may be reached to discuss any Trade
Request. This telephone number shall be kept up to date with
BMO InvestorLine Inc. The Customer may telephone BMO InvestorLine
Inc. at any time to determine the status of prior Trade Requests
entered using an Access Device.
- Subsequent Changes to Trade Requests
The Customer may only enter a subsequent change to a previously
sent Trade Request by using the Services and only if the original
Trade Request has not yet been executed. BMO InvestorLine Inc.
agrees to act with respect to such subsequent change requests
only on a best efforts basis.
- Liability Limitations
- BMO InvestorLine Inc. may, in its discretion, act in all
matters on instructions given or purporting to be given by
or on behalf of the Customer by a Trade Request using the
Services. BMO InvestorLine Inc. shall not incur any liability
by reason of acting or not acting on or because of any error
in any such Trade Request submitted by the Customer.
- The Customer agrees that BMO InvestorLine Inc. will not
be liable for any loss or damage resulting from any cause
over which BMO InvestorLine Inc. has no control including,
but not limited to, acts or omissions of suppliers, failure
of electronic or mechanical equipment or communications lines,
telephone or other inter-connect problems, unauthorized access,
theft, power failure, labour disputes or government intervention.
- BMO InvestorLine Inc. warrants that all Services rendered
pursuant to the Agreement shall be performed in a good and
workmanlike manner and in accordance with industry standards
and practices reasonably applicable to the performance of
the Services. BMO InvestorLine Inc. shall re-perform any Services
not in compliance with these warranties, provided such non-compliance
is brought to its attention within 30 days after those Services
- In no event will BMO InvestorLine Inc. be liable for any
special, indirect, incidental or consequential damages, including,
without limitation, lost revenues, lost profits or loss of
prospective economic advantage resulting from the use of the
Services or misuse of BMO InvestorLine Inc.'s web site even
if advised of the possibility of such damages, or for any
claim by another party.
- Information Sources
Information, including news and information supplied by third
parties, provided through the Services (collectively "Information"),
has been obtained from various information suppliers through
sources believed to be reliable. BMO InvestorLine Inc. does
not warrant the timeliness, sequence, accuracy or completeness
of any Securities, market data or other Information provided
through the use of Services. The Customer acknowledges that
the Information may include views, opinions, and recommendations
of individuals or organizations that may be of interest to investors
generally, but that BMO InvestorLine Inc. and its Information
suppliers do not endorse such views or opinions, or give investment,
tax, accounting or legal advice, or recommend the purchase or
sale of any Security.
- Proprietary Rights
The Customer acknowledges that all Information conveyed through
the Services is proprietary to BMO InvestorLine Inc. or to the
appropriate information supplier and is protected by copyright
law and other applicable intellectual property laws. The Customer
may store the Information in the memory of the Access Device.
The Information may also be printed and displayed for the Customer's
personal and non-commercial use. The Customer agrees not to
reproduce, retransmit, disseminate, sell, distribute, publish,
broadcast, circulate or otherwise commercially exploit the Information
without the express written consent of BMO InvestorLine Inc.
and the appropriate Information supplier.
Confidentiality and security of Customer Trade Requests over
the Internet are provided through the implementation of a 128
bit Secure Sockets Layer ("SSL") encryption security feature;
the most secure encryption possible at this time. Further, the
Customer's Account cannot be accessed without web browser software
that uses 128 bit SSL encryption.
- Available Only Where Permitted By Law
The Services are only available in jurisdictions where they
may legally be offered.
- Hyperlinks Are Not Endorsements
Links to other web sites or references to products, services
or publications other than those of BMO InvestorLine Inc. at
its web site do not imply the endorsement or approval by BMO
InvestorLine Inc. of such web sites or such products, services
- General Provisions
- The Customer agrees and acknowledges that BMO InvestorLine
Inc. may modify or discontinue the Services or any part of
them at any time. The Customer also acknowledges that the
Services may be periodically unavailable to allow for systems
maintenance and updates.
- This Agreement shall be binding upon the respective successors
and assigns of the parties hereto. The Customer agrees that
the rights or obligations described in this Agreement may
not be assigned without the express written consent of BMO
- This Agreement is in addition to and not in substitution
for any other agreements between the Customer and BMO InvestorLine
Inc., including any agreement relating to the Customer's Account
or the Services. This Agreement shall prevail in the event
of any inconsistency between this Agreement and other agreements
between the Customer and BMO InvestorLine Inc. in connection
with the Services.
- The conditions, rules and regulations set forth in any manuals,
materials, documents or instructions relating to this Agreement
sent to the Customer form part of this Agreement.
- If any provision or condition of this Agreement is held
to be invalid or unenforceable, such invalidity or unenforceability
shall attach only to such provision or condition. The validity
of the remainder of this Agreement shall not be affected and
this Agreement shall be carried out as if such invalid or
unenforceable provision were not contained herein.
- This Agreement shall be governed by and construed in accordance
with the laws of the jurisdiction of the BMO InvestorLine
Inc. office that services the Customer's Account.
Questions or Concerns
If you have a question or problem about any service or fee, we
will be please to hear from you, you can:
- Contact your local BMO InvestorLine office.
If you still cannot resolve a specific problem, you can write to:
BMO InvestorLine Inc.
P.O. Box 1, First Canadian Place
Private Client Group
P.O. Box 1, First Canadian Place